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Troubleshooting your
problem Installation of PD Pro 7
If you had trouble with
the installation, or when launching the program even after
what appears to be a successful installation, don't worry.
We have yet to find a case of an installation that can't
be fixed. But it is true that occasionally, there's
something that prevents it from being a smooth
installation.
The things that can
happen and interfere with a smooth installation, include
(but are not limited to):
- An older version of Dogwaffle is still running (check
the task manager for some modules like Brushmanager that
may be left astray)
- You have an antivirus program that prevents installing
certain things in certain places, or it prevents
registering certain files like OCX's, setting registry
values, ...
- You have another program or service currently running
that uses (and locks) some of the VB Runtime files. See
for example the interference with a PSP X10 licensing
(PSI) service, described
in the FAQ
- You may have UAC (User Account Control) set to
restrict certain types of installations
- You may not have installed or updated the Microsoft
.Net framework 4
- An older version of Dogwaffle is already installed
where you try to install. In many cases that's not a
problem, and it may be possible to just install on top,
but in a few cases (often linked to some of the
above-mentioned restrictors like antivirus or UAC), that
may not work smoothly.
- You may need to right-click and run the intallation,
or the program after installation, as administrator: Run
As Administrator. It is usually not enough to be logged
in with an account that has admin rights.
If you are unable to properly install, check the Help
files, the F.A.Q. files, and then if it still don't work,
contact us.
Here is something you may
see after the installation:

This is typically
observed on a system with UAC after successfull
installation, but only if you did not run the installation
as administrator. As the (somewhat cryptic) error message
states: The requested operation requires elevation. At the
end of the installation, if you left the box checked that
would try to run the installed program after you finish,
this could appear. If the installer was not "Run As
Administrator...", it may not have the necessary
permissions. The permissions need to be elevated, i.e.
they require elevation. Not that they require elevation
only to be run from the installer. They don't need that
when you run it directly thereafter. So you can ignore
this error and run the program immediately, directly
yourself. Well, in most cases.
More examples and help here
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